Vetted Healthcare-trained support for clinic workflows
Services and Specialties
Healthcare virtual assistant support for every corner of your practice.
One dedicated assistant can support documentation, calls, billing, insurance, patient coordination, and specialty-specific workflows.
Virtual Medical Scribe
Live charting, note prep, EMR updates, visit wrap-up, and provider documentation support.
Live chartingEMR updatesVisit notes
Open role page Virtual Medical Receptionist
Inbound calls, scheduling, appointment confirmations, patient routing, and front-desk relief.
CallsSchedulingConfirmations
Open role page Admin and Billing Assistant
Eligibility checks, prior authorization packets, claim follow-up, and payment admin support.
EligibilityPrior authClaims
Open role page Patient Care Coordinator
Referral coordination, recalls, post-visit follow-up, portal triage, and patient reminders.
ReferralsRecallsPortal triage
Open role page Intake and Documentation Assistant
Intake forms, chart prep, lab uploads, and record requests.
IntakeLabsRecords
Scope this support Operations Assistant
Reports, task queues, SOP upkeep, and cross-team coordination.
ReportsSOPsQueues
Scope this support Choose by specialty
Task tags your team will recognize.
Primary Care
Chart prepRefillsReferralsFollow-ups
Internal Medicine
Chronic careLab trackingSchedulingInbox
Dental
Insurance breakdownsPatient recallTreatment plansBilling
Veterinary
Client callsRefill requestsRecordsScheduling
Optometry
RecallsBenefits checksOrdersPatient coordination
Ophthalmology
AuthorizationsSurgery prepReferralsCharting
Dermatology
Biopsy trackingTemplatesReferralsFollow-ups
Mental Health
IntakeRemindersDocumentationInsurance
Podiatry
DME ordersBillingChartingFollow-up
Functional Medicine
Intake formsLabsProduct ordersScheduling
Pediatrics
RemindersRecordsPortal messagesReferrals
Orthopedics
ImagingDMESurgery coordinationCharting
| Task | Best-fit role | Notes |
|---|---|---|
| Scheduling | Receptionist | Confirm, reschedule, and route appointments |
| Live scribing | Medical scribe | Document encounters under provider review |
| Insurance verification | Billing assistant | Check eligibility and flag issues before visits |
| Patient follow-up | Care coordinator | Recall lists, reminders, referrals, and portal routing |
| Reporting | Operations assistant | Daily activity notes and weekly scorecard inputs |
Common questions
Role questions before you choose coverage.
How fast can we start?
Most practices can complete the first matching review in 24-48 hours after the role brief is clear. Launch timing depends on access approvals, schedule, and interview availability.
Are assistants dedicated to our practice?
The default model is a dedicated assistant assigned to your practice, with optional backup coverage when the workflow requires redundancy.
Can we interview assistants before hiring?
Yes. The shortlist is meant to help you review fit, communication style, schedule, and healthcare workflow experience before onboarding.
Are there long-term contracts?
The hourly rate is $9.50/hr. Scoping confirms weekly hours, onboarding, coverage expectations, and any term details before hiring.
Are assistants HIPAA-aware?
Assistants are trained on healthcare privacy expectations and operational safeguards. Your practice remains responsible for legal compliance, access approvals, and role permissions.
Choose coverage
Pick the workflow your team needs covered first.
Start with one bottleneck, stabilize the handoff, then expand the assistant role when the first workflow is working.