Vetted Healthcare-trained support for clinic workflows
How It Works
From bottleneck to trained support team in days, not months.
We scope your practice workflow, match healthcare-trained assistants, launch a practical onboarding plan, and track performance weekly.
Discover
Scope your specialty, patient volume, systems, schedule, bottlenecks, and role expectations.
Match
Shortlist healthcare-trained assistants by workflow fit, schedule, communication style, and readiness.
Onboard
Create access rules, SOPs, call scripts, EMR/EHR guardrails, and a first-week checklist.
Optimize
Use weekly reporting, QA scorecards, coaching, and workflow tuning to improve coverage.
Your first 14 days
A clear path from first call to first scorecard.
- Day 0: consultation and workflow review
- Day 1: role brief and systems checklist
- Days 2-3: assistant shortlist
- Days 4-5: interviews and schedule confirmation
- Week 1: onboarding and shadow workflow
- Week 2: first QA scorecard and adjustments
Day in the life
Your assistant works inside the daily rhythm of the practice.
- Morning inbox and schedule checks
- Live scribing or patient calls
- Insurance, referral, and record tasks
- Patient follow-up and end-of-day reporting
Daily workflow 82 tasks routed
Urgent escalations3 sent to office manager
Charts supported18 provider visits
Follow-ups27 patients contacted
Common questions
What launch looks like before you commit.
How fast can we start?
Most practices can complete the first matching review in 24-48 hours after the role brief is clear. Launch timing depends on access approvals, schedule, and interview availability.
Are assistants dedicated to our practice?
The default model is a dedicated assistant assigned to your practice, with optional backup coverage when the workflow requires redundancy.
Can we interview assistants before hiring?
Yes. The shortlist is meant to help you review fit, communication style, schedule, and healthcare workflow experience before onboarding.
Are there long-term contracts?
The hourly rate is $9.50/hr. Scoping confirms weekly hours, onboarding, coverage expectations, and any term details before hiring.
Are assistants HIPAA-aware?
Assistants are trained on healthcare privacy expectations and operational safeguards. Your practice remains responsible for legal compliance, access approvals, and role permissions.
Launch path
Map the first two weeks before you hire.
We turn your workflow into a role brief, access checklist, and matching plan your manager can review.